General Manager of Shared Services APAC
British American Tobacco (BAT)
2:40 PM PANEL: The RPA’s Governance & Operating Model to Transform Business Process for the Business of Tomorrow
· Reviewing your organisation’s core functional processes and competency model- who owns it?
· Enhancing close collaboration between IT and business unites to ensure both technological and business lens are taken into consideration in RPA adoption
· Developing a centralised operating model governing the use of RPA
· Continuously benchmarking and assessing your RPA operation model to determine its suitability